Overview
At Delmos, a brand by Brothers Industries, we are committed to delivering our products safely and efficiently to customers and business partners across India. Our shipping and delivery process is designed to ensure that all orders reach their destination in proper condition and within a reasonable timeframe.
Order Processing
Once an order is confirmed, our team begins processing it as quickly as possible.
• Orders are usually processed within 1–3 business days.
• Bulk orders or dealer orders may require additional processing time depending on product availability and quantity.
• Orders are processed only during business working days (Monday to Saturday).
Shipping Coverage
Delmos supplies products across India through our logistics and distribution network.
We deliver to:
• Retail customers
• Dealers & distributors
• Builders and project sites
• Hardware and sanitaryware stores
Shipping availability may vary depending on the location.
Delivery Time
Delivery timelines may vary depending on the destination and order size.
Estimated delivery times:
• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–10 business days
• Bulk / Dealer Orders: As per order confirmation and logistics arrangements
Please note that delivery times may vary due to logistics conditions or external factors.
Shipping Charges
Shipping charges may vary depending on:
• Order quantity
• Delivery location
• Transportation method
For bulk orders or dealer shipments, shipping details will be communicated during order confirmation.
Order Tracking
Once your order is shipped, our team may provide shipment details or tracking information (if available) so you can monitor the delivery status.
For shipment updates, you can contact our support team.
Delivery Inspection
Customers are advised to inspect the package at the time of delivery.
If the package appears damaged or tampered with, please inform the delivery partner immediately and contact our support team.
Delays in Delivery
While we strive to ensure timely delivery, delays may occur due to:
• Transportation issues
• Weather conditions
• Regional restrictions
• Unforeseen logistics challenges
Delmos will not be responsible for delays caused by external factors beyond our control.
Contact for Shipping Support
For shipping-related inquiries, please contact us:
📞 Phone: +91 8742076021
✉ Email: delmoskitchensinks@gmail.com
📍 Address:
Brothers Industries
G/1 – 1096 IID Centre Khushkhera
Bhiwadi, District – Khairthal-Tijara
Rajasthan – 301707
India